Terms of Service for Yuzu Labs, Updated June 11, 2025
Welcome to Yuzu Labs, operated by Citron Labs Inc. dba Yuzu Labs ("Company," "we," "us," or "our").
These Terms of Service ("Terms") govern your use of our AI video generation software-as-a-service platform and related services (collectively, the "Service").By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
1. Service DescriptionYuzu Labs provides an AI-powered video generation platform that allows users to create, edit, and produce video content using artificial intelligence technology. Our Service is provided on a subscription basis as software-as-a-service (SaaS).
2. Acceptance of TermsBy creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Yuzu Labs.
3. Eligibility and Account Registration
3.1 Age RequirementsYou must be at least 18 years old to use our Service. If you are under 18, you may only use our Service with the involvement and consent of a parent or guardian.
3.2 Account CreationTo access certain features, you must create an account providing accurate, current, and complete information. You are responsible for: Maintaining the confidentiality of your account credentials. All activities that occur under your accountImmediately notifying us of any unauthorized use of your account.
3.3 Account SuspensionWe reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.
4. Subscription and Payment Terms
4.1 Subscription Plans Our Service is offered through various subscription plans with different features and usage limits. Subscription details and pricing are displayed during the signup process.
4.2 Billing and Payment Subscriptions are billed monthly in advancePayment is due immediately upon subscription activationWe use Stripe for payment processingYou authorize us to charge your payment method for all fees
4.3 Auto-Renewal Your subscription automatically renews unless cancelled before the next billing cycle. You will be charged the then-current subscription fee.
4.4 Cancellation and Refunds You may cancel your subscription at any time before the next billing cycleCancellations take effect at the end of the current billing periodWe do not offer refunds for partial months or unused subscription timeUpon cancellation, you retain access until the end of your current billing period
5. Intellectual Property Rights
5.1 User-Generated Content Ownership You retain all intellectual property rights in the videos, content, and materials you create using our Service. We do not claim ownership of your generated content.
5.2 License to Use Our Service We grant you a limited, non-exclusive, non-transferable, revocable license to use our Service in accordance with these Terms.
5.3 Our Intellectual Property The Service, including all software, algorithms, designs, text, graphics, and other materials, is owned by Yuzu Labs and protected by copyright, trademark, and other intellectual property laws.
5.4 License to Operate Service By using our Service, you grant us a limited, non-exclusive license to process, store, and transmit your content solely for the purpose of providing the Service to you.
6. Acceptable Use Policy
6.1 Prohibited Uses You agree not to use the Service to create, upload, transmit, or distribute content that:Violates any applicable laws or regulationsInfringes on intellectual property rights of othersContains harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable material. Depicts violence, illegal activities, or harmful behavior Contains sexually explicit material or child exploitation materialPromotes hate speech, discrimination, or violence against individuals or groupsViolates privacy rights or contains personally identifiable information without consentIs used for spam, phishing, or other fraudulent activitiesAttempts to deceive others about the AI-generated nature of content where disclosure is required by law
6.2 Compliance with Laws You are responsible for ensuring your use of the Service complies with all applicable laws and regulations, including but not limited to:Copyright and intellectual property lawsPrivacy and data protection laws. Laws regarding synthetic media and deepfakes Export control lawsAnti-discrimination laws
6.3 Content Moderation We reserve the right to review, monitor, and remove content that violates these Terms, though we are not obligated to do so.
7. AI and Synthetic Media Considerations
7.1 AI-Generated Content DisclosureYou acknowledge that content created through our Service is generated using artificial intelligence. You may be required by law to disclose the AI-generated nature of content in certain contexts.
7.2 Biometric and Likeness RightsYou represent that you have obtained all necessary permissions and releases for any person's likeness, voice, or biometric data used in content creation.
7.3 Deepfake and Synthetic Media LawsYou agree to comply with all applicable laws regarding synthetic media, including laws that may require disclosure of AI-generated content.
8. Privacy and Data Protection
8.1 Data Processing Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8.2 Content Processing We may process your uploaded content to provide the Service, including for AI model training and improvement purposes, subject to our Privacy Policy.
9. Service Availability and Modifications
9.1 Service Availability We strive to maintain Service availability but do not guarantee uninterrupted access. We may experience downtime for maintenance, updates, or technical issues.
9.2 Service Modifications We reserve the right to modify, update, or discontinue the Service or any part thereof at any time, with or without notice.
9.3 Beta FeaturesWe may offer beta or experimental features that are provided "as-is" and may be modified or removed at any time.
10. Disclaimers and Warranties
10.1 Service Disclaimer THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:Implied warranties of merchantability and fitness for a particular purpose Non-infringementAccuracy, reliability, or completeness of contentUninterrupted or error-free operation
10.2 AI Technology Limitations You acknowledge that AI technology has limitations and may produce unexpected or undesired results. We do not warrant the accuracy, quality, or suitability of AI-generated content.
11. Limitation of Liability
11.1 Damages Limitation TO THE MAXIMUM EXTENT PERMITTED BY LAW, YUZU LABS SHALL NOT BE LIABLE FOR ANY:Indirect, incidental, special, consequential, or punitive damagesLoss of profits, revenue, data, or business opportunitiesDamages arising from use or inability to use the ServiceDamages exceeding the amount paid by you for the Service in the 12 months preceding the claim
11.2 Total Liability Cap Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
12. IndemnificationYou agree to indemnify, defend, and hold harmless Yuzu Labs, its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:Your use of the ServiceYour violation of these TermsYour violation of any third-party rightsContent you create or distribute using the Service
13. Termination
13.1 Termination by You You may terminate your account at any time by canceling your subscription through your account settings or contacting us.
13.2 Termination by Us We may terminate or suspend your access immediately, without prior notice, for violation of these Terms or for any other reason at our sole discretion.
13.3 Effect of Termination Upon termination: Your right to use the Service ceases immediately. You may download your content for a limited time period. We may delete your account and content after a reasonable period.
14. Dispute Resolution
14.1 Governing LawThese Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
14.2 Arbitration Any dispute arising from these Terms shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.
14.3 Class Action Waiver You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class or representative action.
15. Export Control You acknowledge that the Service may be subject to U.S. export control laws and regulations. You agree to comply with all applicable export control laws and not to export or re-export the Service to prohibited countries or persons.
16. Accessibility We strive to make our Service accessible to users with disabilities. If you encounter accessibility barriers, please contact us at hello@yuzulabs.io.
17. Contact and Legal Notices
17.1 Contact Information For questions about these Terms or our Service, contact us at: Email: hello@yuzulabs.io Address: Citron Labs Inc. dba Yuzu Labs, 300 Grant Avenue, San Francisco CA 94108
17.2 Legal Notices All legal notices and communications should be sent to the address above or to our designated legal contact.
18. Miscellaneous
18.1 Entire AgreementThese Terms, together with our Privacy Policy, constitute the entire agreement between you and Yuzu Labs regarding the Service.
18.2 Severability If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
18.3 Waiver Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
18.4 Assignment You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.
18.5 Updates to Terms We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
18.6 Survival Provisions that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, limitation of liability, and indemnification.
By using Yuzu Labs, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.